Computer Guts LLC - Status - Notice history



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Web Hosting & DNS - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Control Platform → United States (US) - Operational

Control Platform → United States (US2) - Operational

Email → Google Workspace - Operational

Operational

Email → Device Email Sending (SMTP service) - Operational

Email → Outbound Delivery (Billing, Client Notifications) - Operational

Email → Security → North America - Operational

Email Security → LinkScan - Operational

Basic Email Service - Operational

Operational

Security → Endpoint → DNS - Operational

Security → Endpoint Protection - Operational

Security → Endpoint → Log Processing & Storage → North America - Operational

Security → Endpoint → Platform → API - Operational

Security → Endpoint → Threat Monitor - Operational

Notice history

Sep 2026

No notices reported this month

Aug 2026

Web Hosting is back up
  • Update
    UTC
    Update

    All hosting, web services, and email routing are fully restored and operating normally as of 9:03 PM CST yesterday, August 13, 2026.

    Our upstream infrastructure provider released a full post-incident report regarding yesterday's outage. The disruption was caused by severe local storms that triggered utility power bumps at the primary datacenter. This caused an unexpected mechanical failure in the facility cooling systems, forcing an emergency thermal shutdown across server clusters to protect underlying hardware and prevent permanent data loss.

    This was a truly unprecedented event, marking the first time in the datacenter facility's 25-year history that a critical environmental shutdown occurred. Emergency temporary cooling units were brought on-site to reduce temperatures, and all systems were safely brought back online in controlled stages. Active monitoring throughout the night confirmed that all server layers, databases, and network paths are fully stable.

    All queued incoming and outgoing emails have finished processing and delivering. No further action is required on your part.

    We know how critical your online presence and communications are, and we truly appreciate your patience and understanding while engineers worked through this extraordinary situation. If you have any lingering questions or notice anything unusual, please feel free to reach us at (715) 333-3456 or support@computerguts.net.

  • Postmortem
    UTC
    Postmortem

    We are glad to report that all hosting, web, and DNS services are back online. The service interruption earlier today was caused by severe local storms that triggered utility power surges at our primary datacenter, which temporarily knocked the facility cooling systems offline and forced an emergency shutdown to protect server hardware.


    ​Facility technicians fully restored cooling and power, with all core services back online as of 9:03 PM CST. Active monitoring of all systems continues to ensure ongoing stability. Automated systems and mail queues are actively processing, so any delayed incoming or outgoing emails sent during the outage window are now being delivered automatically.


    ​We truly appreciate your patience while engineers worked to safely resolve this issue today. If you notice any unusual behavior or need assistance, please feel free to call us at (715) 333-3456 or email support@computerguts.net.

  • Resolved
    UTC
    Resolved
    Web Hosting & DNS is back up. This incident was automatically resolved by Instatus monitoring.
  • Identified
    UTC
    Identified

    Major Outage: Datacenter Power & Cooling Failure

    Our primary datacenter facility is currently experiencing an emergency environmental outage due to a facility-wide cooling failure. Thermal safety shutdowns were triggered to protect hardware, causing hosted websites, cPanel services, and DNS resolution to be temporarily offline. While Google Workspace and Microsoft 365 mailboxes remain safe and accessible, incoming and outgoing email delivery is delayed while global DNS lookups time out. Sending mail servers automatically queue these messages, so no emails will be lost and they will deliver automatically once power and cooling are restored. Datacenter engineers are actively bringing systems back online in controlled waves. Please refrain from changing any DNS or domain settings in the meantime.

  • Investigating
    UTC
    Investigating
    Web Hosting is down at the moment. This incident was automatically created by Instatus monitoring.

Jul 2026

No notices reported this month

Jul 2026 to Sep 2026

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