All hosting, web services, and email routing are fully restored and operating normally as of 9:03 PM CST yesterday, August 13, 2026.
Our upstream infrastructure provider released a full post-incident report regarding yesterday's outage. The disruption was caused by severe local storms that triggered utility power bumps at the primary datacenter. This caused an unexpected mechanical failure in the facility cooling systems, forcing an emergency thermal shutdown across server clusters to protect underlying hardware and prevent permanent data loss.
This was a truly unprecedented event, marking the first time in the datacenter facility's 25-year history that a critical environmental shutdown occurred. Emergency temporary cooling units were brought on-site to reduce temperatures, and all systems were safely brought back online in controlled stages. Active monitoring throughout the night confirmed that all server layers, databases, and network paths are fully stable.
All queued incoming and outgoing emails have finished processing and delivering. No further action is required on your part.
We know how critical your online presence and communications are, and we truly appreciate your patience and understanding while engineers worked through this extraordinary situation. If you have any lingering questions or notice anything unusual, please feel free to reach us at (715) 333-3456 or support@computerguts.net.